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Payroll Specialist

WeSolveCX is a full-service Business Processing Outsource (BPO) providing best-in-class solutions in call center service, consulting, digital marketing, and digital experience to companies in the Americas and the Caribbean. We are headquartered in Georgetown, Guyana, and employ approximately 400 people.

We have vacancies available and are looking for enthusiastic talent to join our team. Do you think you have what we're looking for? Read on and apply today.

We are looking for

  • Management of Employees

  • Planning Strategically

  • Recognizing and addressing customers’ requirements

  • Record Maintenance

  • Ability to Problem Solve

  • Motivated

  • Professional Attitude

About the Role

The Payroll Specialist is primarily responsible for the timely and accurate processing of the payroll and payroll reports. Maintaining confidential payroll records, filing payroll tax returns, collecting, organizing, and reporting financial information used in audits, budget development, etc. Also required to ensure compliance with all the policies and procedures, as well as all applicable regulations.

Expected Qualifications

  • Degree in Accounting, Finance or Level 11 ACCA and 3+ years of related experience and/or training; or the equivalent combination of education and experience. Work related experience must consist of financial accounting background. Educational experience, through in-house training sessions, formal school, or related curriculum.
  • Basic knowledge of financial record keeping; bookkeeping and accounting principles and practices.
  • Basic knowledge of related regulations, Company policies and procedures and the Company’s products and services and employment laws.
  • Demonstrated skills to independently plan and conduct non-routine financial analysis or reporting projects.
  • Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.

Major Duties

  • Implements, maintains, and reviews payroll processing and accounting systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions.
  • Ensures accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates.
  • Prepares and maintains accurate records and reports of payroll transactions
  • Ensures compliance with federal, state, and local payroll, wage, and hour laws and best practices.
  • Facilitates audits by providing records and documentation to auditors
  • Identifies and recommends updates to payroll accounting software, systems, and procedures.
  • Provides assistant to the payroll team.
  • Processes payroll taxes, deductions, and NIS.
  • Maintains records and filing system for payroll in a confidential manner, including taxes, payroll reports, payroll tax deposits, manual tax calculations/reconciliations, monthly, quarterly, and annual tax reporting, and ensuring current tax compliances.
  • Ensures the accuracy and timely remittance of the payroll to employees.
  • Assists in completing various accounting projects by conducting research, gathering information and statistics and generating reports.
  • Adheres to policies which will ensure delivery of the highest quality service whilst achieving value for money objectives.
  • Provide information in respect of litigation and other actions, providing documentation in support of the defense.
  • Answers telephones, answers questions and directs callers to proper Company personnel.
  • Performs other duties as assigned
  • Assumes responsibility for various department functions in the absence of staff members or in overload situations.
  • Treats people with respect; keeps commitments; inspires the trust in others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
  • Demonstrates knowledge of and adherence to “THE WESOLVE CX WAY”; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce.
  • Follows policies and procedures; completes administrative tasks correctly and in a timely manner; supports the Company’s goals and values; benefits the Company through outside activities.
  • Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act, which are applicable to one’s own actions and conduct.

Salary Scale

The successful applicant will receive an attractive renumeration & benefits package.

Ready to Apply?

Send your CV and cover letter by electronic mail to resumes@wesolvecx.com with the subject line: “APPLICATION - PAYROLL SPECIALIST” no later than January 31st, 2024.